For a few months my macbook pro hasn't restarted when i am trying to get software updates. i get the background associated with restart but the computer doesn't restart. 'shut down' and 'start. I have a 2010 macbook pro, version 10.6.8 mac os x. i need to update my java so i clicked "software update" and finished updating everything fine (this... macrumors forums. forums macs macbook pro won't restart after updates. please help, can't find a solution.. My macbook won't restart/shut down after installed the newest os x sierra....everytime the installation is done and the macbook have to restart it only shut down my menubar and the folders. it stay's on the desktop and won't restart..
The question isn't why it won't restart. why it won't may not matter (there could be a lot of reasons). first, make sure you have enough free space on your hard drive for the update.. The majority of these problems are usually related to third-party software running on your macbook.if your macbook or other mac does not start up at all after macos high sierra/sierra update and hangs on a gray screen with an apple logo, here are some steps to consider:. Anyway, now i want to install el capitan update 10.11.3, the final step is it wants to restart the system. i click the 'restart' button but the restart fails. i can hard boot by holding down the power button... but then the update doesn't finish its install - it still says i need to restart if i go into app store..