Test the scanner with a different program, such as the software that came with your epson scanner. if you are still unable to scan, see if the scanner can operate using epson scan via all programs (if your scanner uses epson scan), or with a different twain-compliant application, then the driver is installed correctly.. Periodically, it’s a good idea to check epson’s support website for free updates to your epson perfection v500 photo software (u.s. downloads or canadian downloads).with windows, you can also select or start > all programs or programs > epson scan > perfection v500 photo scanner driver update.. 11) if the .inf file reads seiko epson at the top and the scanner details further down, then close the file and delete the corresponding file(s) i.e. if oem1.inf is the correct file, then delete oem1.inf and oem1.pnf..
Clicking the options icon in "file save settings" in epson scan still freezes the software which can only be reset by closing it in the task manager or rebooting the computer. the freezing only began occurring after the windows 10 update.. I have the latest epson scan software (3.9.4.0en) which according to epson is tested for el capitan. it has always acted a little weird – failing to notice clicks sometimes unless i cmd-tab to the app first, for example – but under el capitan it is exhibiting some very annoying behaviour.. Vuescan and epson 3170: freeze on preview. discussion in 'scanners' started by best, sep 19, when i uses epson scan or scan from photoshop with epson scan's twain driver, nothing freezes at all. so is vuescan buggy or what? (epson's software works correctly). i'm currently using v 8.0.10. i think it is a vuescan bug..